Fire Prevention
Customer Service

It is our mission to provide prompt, courteous, and professional services to our customers.  In order to assist us in providing better service please take the time to fill out one of our customer service cards available at all our Fire Prevention Offices.

We also manage an e-mail box and read every entry.  It is very difficult to gauge our customer satisfaction without your input.  Please take the time to assist us in improving service to you.  Send any constructive comments and/or suggestions to us at:

PreventionServices@fire.lacounty.gov

For more information about your regional offices go to Regional Offices and Contacts section.

I appreciate your assistance in helping us continue to improve our fire prevention services.

If US mail communication is preferable please write to:

Fire Prevention Division Headquarters
Fire Marshal’s Office
5823 Rickenbacker Road
Commerce, CA. 90040

Thank you,
Mark Nelson
Fire Marshal

 

A customer service survey will be available on this web site in the near future.

 


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