In July 2002, the Los Angeles County Fire Department underwent an operational reorganization in an effort to bring the daily management of Department operations to the community level. As a result, two former operations bureaus were transitioned to create three regional bureaus: North Region, Central Region and East Region. Each region is under the command of a Deputy Chief, assisted by several key staff members, including a Community Services Unit Captain, a Public Information Officer and a Training and Safety Captain. Placed regionally in the communities in which they serve, this new approach has created a much more hands on service delivery system to ensure that each community is receiving the highest level of fire protection and life safety services available from the Department. To help each community, including city officials and staff, understand Departmental operations and services available to them, seven Community Services Representatives were hired in new positions. These community specialists support the Assistant Fire Chief at the division level within each of the three operational bureaus.